Increase your company's efficiency with AI chatbots
Find out how implementing an AI chatbot can relieve your team by taking over routine tasks while generating savings!
AI chatbot as a universal tool
New technologies in e-business
The business environment has been changing recently as quickly as new technologies based on artificial intelligence are developing. It's worth using them to optimize processes and increase efficiency in e-commerce business. One of the tools that revolutionize the way companies and online stores function is the AI chatbot.
Various functions of AI chatbots
Improve customer service quality with intelligent chatbots
Implementing artificial intelligence in applications not only reduces costs but also improves user satisfaction. There are several key aspects in which a significant increase in engagement can be observed:
- Intelligent chatbots revolutionize customer service standards. Thanks to them, your customers receive immediate answers to their questions at any time of day or night. AI chatbots eliminate the frustration associated with long waiting times to connect with a consultant, providing quick and efficient assistance.
- Personalized interactions, based on data analysis and query history, increase customer satisfaction and build their loyalty.
- AI chatbots can also handle multiple inquiries simultaneously, significantly improving the efficiency of the customer service department and allowing your team to focus on other, more complicated issues.
Save time and resources through automation: AI chatbot
Automation using AI chatbots means real savings in time and resources for your company
Artificial intelligence takes over repetitive tasks such as answering frequently asked questions, providing basic information about products or services, and even collecting contact data. It works continuously, which affects customer satisfaction and eliminates delays. Thanks to this, your team can focus on more demanding and creative tasks, which significantly increases their productivity. This translates into lower operational costs related to customer service and allows for better utilization of employee potential. By investing in AI chatbots, you optimize workflow and increase the efficiency of the entire organization.
Integration of AI chatbots with your infrastructure
Efficient integration of AI chatbots with existing IT systems is key to maximizing their potential. Seamless connection with customer databases (CRM), e-commerce platforms, order management systems, or marketing tools enables virtual assistants to access necessary information and personalize interactions. Thanks to integration, an AI chatbot can, for example, check order status, provide information about product availability, or update customer data in the system.
Such synergy eliminates the need for manual switching between different applications by employees and ensures consistency of information throughout the organization. When choosing this solution, it's worth paying attention to integration possibilities and API availability, which will facilitate implementation and future system expansion. Key systems with which it's worth integrating AI chatbots include:
- CRM (Customer Relationship Management) system: gives AI chatbots access to customer interaction history, preferences, and contact data, allowing for more personalized service.
- E-commerce platform: streamlines providing information about products, availability, order status, and support in the purchasing process.
- Order Management Systems (OMS): allows customers to track shipments and obtain information about order fulfillment.
- Marketing automation tools: facilitates customer segmentation and delivery of personalized marketing messages via the virtual assistant.
- Knowledge bases and FAQ systems: allows AI chatbots to quickly answer frequently asked questions without involving consultants.
Take the first step towards intelligent automation
Harness the potential of AI chatbots for your company's development
Intelligent automation is the future of efficient business, and AI tools are an important element of it. By implementing these versatile tools, you gain the ability to optimize costs, improve customer service quality, and increase the satisfaction of your recipients. Don't wait until the competition surpasses you.
Take the first step towards intelligent automation today! Contact our team to learn how to implement AI chatbots tailored to your company's needs. We offer comprehensive consultation, during which we will analyze your requirements and propose optimal solutions, both regarding AI chatbots and other artificial intelligence solutions. See how much you can gain by investing in the future of customer interactions. Don't delay, start transforming your business now!
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Learn more
Which technologies are your AI solutions based on?
Our services for creating blogs, newsletters, and AI chatbots are based on solid and proven open-source frameworks.
What artificial intelligence do you use to generate content and operate chatbots?
We use advanced and profiled OpenAI agent models, adapted to the specifics of creating engaging blog content, newsletters, and intelligent interactions in chatbots.
What about the costs of using AI tools after implementation?
Using the implemented solutions is limited to covering server costs and OpenAI token consumption. We do not charge any additional license fees for the software itself.
How does software maintenance and development work?
As long as our cooperation continues, we provide continuous development and maintenance of the implemented software. In case of termination of the agreement, the client has the possibility to try to maintain the system independently. Importantly, after implementation, the client becomes the full owner of the tool.
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Sample Projects
Case study JKB / FairyTrees
Case study Bielenda / MiyaCosmetics
Case study Bioderma / Esthederm
Case study LaMania
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The e-com.house Team helped us with a comprehensive implementation of the eCommerce business model. Despite the difficult conditions related to the coronavirus pandemic, as well as the number of parties involved and the complexity of the project, within a few months we managed to add a strong online presence to our current business. E-com.house was a real support for us in the entire process and in various areas – from technology, through UX, to growth marketing.
Daniel Biegaj
E-commerce & Marketing Director w Benefit Systems
sklep.yes2move.com
We've been working with e-com.house on all things ecommerce since may 2018. Apart from being 100 percent professional and reliable, they are also really nice people 🙂 Their expertise allows us to make decisions quicker while helping us to avoid mistakes that are easy to make when you're getting started with your own ecommerce business. e-com.house also acts as our technological partner as their team supports and adjusts our entire IT infrastructure to the demands of our quickly developing online store.
Alina Sztoch
Co-founder Kubota Store
KubotaStore.pl
What sets the e-com.house team apart from the competition is their focus on the client and their ability to see a bigger picture when analyzing client's needs. At the same time they pay great attention to detail. Thanks to their comprehensive knowledge, the team can not only help you in creating your digital strategy, but also make it easy for you to implement and execute it. They have a holistic approach to the digital brand building process - they appreciate both the importance of content and the need to monetize it. Working with them has been a great pleasure.
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Digital Director 'Vogue Polska'
Vogue.pl
E-com.house took over the maintenance and development of our online bookstore Literia.pl in November 2018. During that time their team has proven to be very competent in using Magento - the engine that our store has been built on. Moreover, our cooperation runs in a relaxed atmosphere – the e-com.house team members I've met are simply very nice and helpful people.
Piotr Kubiszewski
Product Owner Literia.pl, Grupa Onet-RASP
Literia.pl
We've been working with e-com.house for over 2 years. During that time we've successfully migrated 6 of our online stores from Magento 1 to Magento 2, while refreshing their UX/UI with the mobile device users in mind. This has improved the overall efficiency and security of our online stores. Merging 6 separate platforms into 1 multistore has also lowered our costs. Overall, our conversion rate has increasd by 47%!
Izabela Pańkowska
UK Market Manager
LiveOutside.co.uk
E-com.house supported us during the entire process of developing and implementing our new online store. Their continuous support, regular status updates and consultations allowed us to efficiently solve current issues and ensure that the platform is compliant with the rest of our IT ecosystem. In practice, we have become one team that works together to achieve the set goal.
Daria Leśniewska
Sales & Communications Director
RISKmadeinWarsaw.com
Having cooperated with a number of companies, we were looking for a business partner and not an inflexible contractor. E-com.house has proved to be such a partner. They helped us create an online store that meets all our requirements. Their enormous knowledge, professionalism and a very high level of culture made our cooperation a very interesting experience. The product they delivered has been equipped with many features that exceed our expectations.
Piotr Jóźwik
Kierownik działu eCommerce w PCE
PartnerElectronic.eu
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